link toto FAQ

link toto services are available only in jurisdictions where online wagering is permitted by local law. We do not operate in jurisdictions where online gaming is prohibited or restricted. When you access link toto, we verify your location using your IP address and other technical signals. If you are in a restricted jurisdiction, your access may be blocked or your account may be suspended. We are not licensed in any specific country. Users are responsible for verifying that link toto is available in their jurisdiction and that their use complies with local law. For details, see our Legal notice

No. Each person may open only one account on link toto. If we discover that you are operating multiple accounts, we reserve the right to suspend or close all of them and forfeit any funds. Multiple accounts are used to circumvent account preferences, bonus terms, or account restrictions, and we monitor for this activity. If you have forgotten your password or username, use the password recovery feature or contact support—do not open a new account. If you have a legitimate reason to close your account and open a new one, contact support first to ensure your previous account is properly closed.

Deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet carry no fee from link toto. Your bank or e-wallet provider may charge a fee for the transaction—check with them. Withdrawals to your registered bank account or e-wallet also carry no fee from link toto. Your bank or e-wallet may charge a fee for receiving the transfer. Withdrawal amounts must meet a minimum threshold (check your account for the current minimum). If your withdrawal is below the minimum, you cannot process it until your balance reaches the threshold.

Withdrawal requests are reviewed during business hours. Standard processing takes several hours; some requests may take longer if additional verification is required. Once approved, the funds are sent to your registered bank account or e-wallet. The time for the funds to arrive depends on your bank or e-wallet provider—typically a few hours to one business day. During holidays such as Idul Fitri or Idul Adha, processing may be delayed. If your withdrawal has not arrived after the expected timeframe, contact support with your withdrawal request ID and transaction details.

Cashback offers vary by account status and activity level. We do not publish fixed cashback percentages or amounts. Instead, we offer periodic promotions to active users. To learn about current offers available to your account, log in and check the promotions section. Cashback is credited to your account balance and may be subject to terms (such as a minimum turnover requirement before withdrawal). If you have questions about a specific offer or whether you are eligible, contact support. Offers are subject to change and are available only where local law permits.

Demo mode is available for most slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and some live-dealer tables. In demo mode, you play with virtual credits—no real money is wagered or won. Demo mode lets you learn game rules and features before depositing. To access demo mode, visit the game page and select "Play for free" or "Demo." Your demo balance resets each session. Demo mode does not count toward any turnover or bonus requirements. Sportsbook markets (Liga 1, Piala AFF, Champions League) and esports markets (Mobile Legends, Free Fire, PUBG Mobile) do not offer demo mode—you must have a funded account to place positions.

All data transmitted between your device and link toto is encrypted using SSL (Secure Sockets Layer) technology. Your password is hashed and salted—we do not store your actual password. Your payment information is never stored on our servers. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, you authenticate directly with your bank or e-wallet provider. We maintain strict access controls and regularly audit our systems. For full details about data handling, see our Privacy policy

To contact support, use the live chat feature in your account or email our support team. Provide your username, a clear description of your issue, and any relevant details (such as a transaction ID or game name). We aim to respond to all inquiries within 24 hours. For urgent issues (such as account access problems or suspected fraud), use live chat for faster response. Support can help with account questions, deposit and withdrawal issues, game rules, and technical problems. For legal or compliance questions, you may be directed to our legal team.